Privacy Policy

Effective Date: December 25, 2024

At TinoBikeFix, we are committed to protecting your privacy. This Privacy Policy explains the information we collect from you, how we use it, and how we protect it. By using our services, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

We may collect the following personal information when you place an order, create an account, or interact with our website:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (processed through a secure third-party provider)
  • Order history

b. Non-Personal Information

We also collect non-personal information, including:

  • IP address
  • Device type
  • Browser type
  • Pages visited
  • Referral sources (e.g., search engines, social media platforms)

2. How We Use Your Information

We use your information for the following purposes:

  • Order fulfillment: To process your orders, payments, and deliveries.
  • Customer service: To assist you with inquiries, returns, or product-related issues.
  • Marketing: To send promotional emails and updates (you can unsubscribe anytime).
  • Improvement: To enhance our website functionality, user experience, and services.
  • Legal requirements: To comply with legal and regulatory obligations.

3. How We Protect Your Information

We take reasonable steps to ensure the security of your personal data:

  • SSL encryption: We use SSL encryption to safeguard your payment and personal details during transmission.
  • Data storage: Your personal information is stored on secure servers, with restricted access to authorized personnel only.
  • Third-party processors: Payment information is securely processed by trusted third-party providers in compliance with industry standards.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

  • Service providers: We may share your data with third-party companies that assist with order processing, payment handling, and shipping.
  • Legal compliance: If required by law, we may disclose your information to comply with legal obligations, such as court orders or regulatory inquiries.

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Update or correct any inaccurate or incomplete data.
  • Delete: Request the deletion of your personal information, subject to legal constraints.
  • Opt-out: You can opt out of receiving promotional emails by clicking the unsubscribe link in emails or by contacting us directly.

6. Cookies and Tracking Technologies

We use cookies to improve your experience and analyze website traffic. Cookies help us personalize content, remember your preferences, and track user behavior on the website. You can control cookie settings through your browser; however, disabling cookies may affect certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to check this page periodically to stay informed.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

TinoBikeFix
Street: 145 Stafford Ave N #116, Waterville, New York (NY), 13480
Phone: (315) 841-3442
Email: info@tinobikefix.com

Thank you for choosing TinoBikeFix. We value your privacy and are committed to securing your personal information.